With years of experience implementing Tivoli Storage Manger (TSM) solutions, Compsat Technology is Tivoli’s business partner of choice for TSM training and education in the Midwest. The Preferred Client Support Program for Tivoli Storage Manger enables you to take advantage of our industry-leading expertise with telephone and on-site support for installation issues involving the TSM Server, TSM Clients, and associated tape libraries.

This service complements pre-existing vendor software support and Tivoli software support, and consists of a pre-paid 25-hour package of support. Clients receive expert assistance in the following areas:

• Resolution of unexpected issues
• Answers to technical questions
• Expert assistance regarding configuration, functionality, and operations problems
• Software upgrade installation and setup
• Fault isolation of current TSM configuration